EG Ampol West Maddington

A popular and highly used servo with a few issues. Not the product or staff, those are good and expected, but the problem is its location and access. It shares an entrance very close to the intersection of Burslem and Albany Hwy meaning when people enter and exit it is right onto a bit of a meat grinder. Just in case that wasn't enough, the entrance is also for a Chicken Treat drive through meaning it becomes a cluster of cars, chaos, and chicken. It mostly works ok but be aware and pay attention when entering before you accidentally rear end someone right up the drumsticks.

This Caltex petrol station is in the corner of Albany Highway and Burslem Drive. It offers unbeatable cheap petrol on every Monday. Sometimes, the discount may start on Sunday evening. The best time to fill up your tank is before 7am on Monday. If you go after work 4pm, you may find a very long queue. Despite the station is very busy, the staff is still very helpful and courteous.

So on a typical Sunday afternoon, a young girl and her boyfriend arrive at this fuel station to get fuel. The girl was driving and her boyfriend got out to fill up for her like they always do. Not today. Today the fuel pump was locked and would stay that way until they went in to pay first. This young girl is my Daughter with her boyfriend. Needless to say, to have her call me quite upset about what had happened made me furious. Given the ethnic background of the service station operators, I would have thought they would not participate in such discrimination. Why was there even any discrimination. Because they were young "P" plater's. Because he had long hair....what century are we operating in here. After a call to the service station in question, the lady went on to say that it is Caltex policy. I asked her to email me a copy and she could do nothing but tell me that I will find it on the website. I could not find such a document but I am sure it is buried somewhere. I did however find their Company Code of Conduct. The discrimination section is quite interesting. Pity it doesn't extend to their customers. I understand fully the requirements of risk management and adhering to safety protocol but really...Sunday afternoon and two kids pull up to get fuel and this is how they are treated. Fuel is gold to these kids who are doing their best to create a future for themselves. My Daughter said nobody else was treated like this when she was there. I guess she has just experienced what the world can really be like. They proceeded down the road to a Coles service station where her boyfriend again got out to get fuel while my Daughter sat in the drivers seat of her car...No problems here Caltex! NOT ACCEPTABLE!

After i scan my rewards from my phone the guy at night shift ask me to put in my card and press the pin number to pay, feels like not allowing me to go contactless transaction using my phone to pay. Lot of people now saving their card details on the phone and not bringing the actual card ..he better go back to stone age its 2021 His company policies is supporting contactless payment to pretend covid.but he is the other way arround